Privacy Policy

Through this Privacy Policy, we inform you about the collection, processing and use of your personal data collected by www.biotherapeutics.shop and www.biotherapeutics.es through the use of this website.

Who is responsible for processing your data?

BioTherapeutics, a brand of BioTherapeutics Iberia SL, NIF: B19499953.

For what purposes will we process your data and what is the legal basis for processing it?

At BioTherapeutics (hereinafter, “BioTherapeutics”) we process the personal data you provide to us, as well as all data collected through the website and those derived from your relationship with us, for the following main purposes:

  • User profile creation: Your personal data will be processed to create a user account profile for you, which will allow you to purchase products, access and manage all your orders, share your opinions on purchased products and articles posted on the blog, and manage your personal data. The legal basis for processing your personal data will be the performance of the contractual relationship as outlined in the Terms and Conditions, which you accept when creating a profile to use our website.
  • Product Purchase Procedure: Your personal data will be processed for the purpose of properly managing the purchase of the selected products, as well as any related matters such as product returns or issues that may arise during the process. The legal basis for processing your personal data will be the performance of the contractual relationship as set forth in the Terms and Conditions that you accept at the time of purchase.
  • Blog comment form : To manage the correct publication of your comment on our blog. The legal basis for processing your personal data will be the consent you give us when you submit your comment to participate in the blog.
  • Contact form : To manage and respond to your questions and/or inquiries. We may contact you electronically or by phone. The legal basis for processing your personal data is the consent you provide when you submit your contact request.

On the other hand, and only if you have given your consent, your personal data will be processed for the purpose of sending you marketing communications about our products, services, offers, and advice (newsletter). Please note that the processing of your data for this purpose is based on your explicit consent. Therefore, we remind you that you can revoke this consent at any time by sending an email to terespondotusdudas@gmail.com.

What data do we process?

Within the framework of the functionalities offered through this website, and subject to the purposes indicated above, at BioTherapeutics we process identification and contact data such as name and surname, email address, telephone, as well as shipping address and bank details in the event of the purchase of items through our website.

To which recipients will the data be communicated?

BioTherapeutics will not share your personal data with third parties except in compliance with legal obligations, as well as with third parties that are part of transport companies to ensure the effective delivery of products purchased through the website.

We would also like to inform you that in order to provide you with the services offered through this website, we require the assistance of certain service providers who may have access to your personal data. In such cases, these third parties will always act on behalf of and for BioTherapeutics, meaning they will act according to our instructions. Under no circumstances will they use your data for their own purposes.

How long will we keep your data?

BioTherapeutics will retain your personal data for as long as necessary to fulfill the purpose for which it was collected. Consequently, if required, the data will be blocked until the legally established retention period expires. If your personal data is used for several purposes that require us to retain it for different periods, we will apply the longest retention period.

Likewise, all personal data that you have provided to us based on your own consent will be processed until you request its deletion.

What are your rights as a data subject?

Access: You can obtain confirmation as to whether your personal data is being processed, as well as consult your specific personal data being processed.

Rectification: You may modify your personal data when it is inaccurate, as well as complete any incomplete data.

Deletion: You may request the deletion of your personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Objection: You may request that your personal data not be processed, unless this is not possible for compelling legitimate reasons or for the exercise or defense of possible claims.

Restriction of processing: You may request the restriction of the processing of your data in the following cases:

  • While the challenge to the accuracy of your data is being verified;
  • When the processing is unlawful, you oppose the deletion of your data, and request the limitation of its use;
  • When you do not need to process your data, but you need it for the exercise or defense of claims;
  • When you have objected to the processing of your data for the performance of a task carried out in the public interest or for the satisfaction of a legitimate interest, while it is being verified whether the legitimate grounds for processing prevail over your own.

Portability: You may receive, in electronic format, the personal data you have provided to us and those obtained through the website, as well as transmit them to another entity.

Channels for exercising your rights: You may exercise these rights by sending a written request to BioTherapeutics Iberia SL, 29010 Málaga, Spain, or by sending an email to contacto@biotherapeutics.es. In both cases, please include the reference “Data Protection”. To exercise your rights, you must attach a copy of your national identity document or other document that proves your identity and indicate the right you wish to exercise.

If you believe that your personal data has not been processed in accordance with applicable regulations, you may file a complaint with the Spanish Data Protection Agency through its website www.aepd.es

Exercising these rights is free of charge.